Terms and Conditions

Et Games LLC is a Limited Liability Partnership registered in the State of Virginia, USA. Et Games LLC owns and manages the website www.playetgames.com (“the Website”).

These terms and conditions shall apply to any contract made after the date commencing 26th June 2015.

Formation of contract:
Completion of the online checkout process does not constitute a completed contract between us, but rather an offer by you to purchase goods which is accepted by us when we send a confirmation email.

(1) We will do our best to deliver within the stated time. Delays may occur if you’re not in to receive the parcel. Most of our carriers will attempt delivery 3 times, and then the parcel will either be held for collection or returned to us. If your parcel is delayed for any other reason please contact us and we’ll try to resolve the problem.

(2) We will send you a confirmation email when your order is received, and again when it is dispatched.

(3) If you receive a faulty product please contact us, and we will arrange for return delivery and send a replacement or refund as you wish.

(4) If your order has been damaged in transit then please do not sign for
it, and contact us within 12 hours. This will enable us to make a claim against the carriers.
Returns
If you are not happy with a product purchased on playetgames.com, you may return it (at your expense) within 7 days of receipt for a refund. The product must be complete, in its original packaging, and not showing signs of heavy use.

Privacy & Cookies

(1) We respect your privacy and will not share your personal details, apart from in the following circumstances:
– we have a legal duty to disclose your information (including for crime and fraud prevention and related purposes),
– we need to share your data with trusted partners for the smooth running of our business, where such sharing will not result on your being contacted by them. For example, our accounting data is held on a trusted online accounting platform, and this includes data about who has made purchases from us.

(2) We will not send you any marketing emails unless you have accepted to join our mailing list. You can leave our mailing list at any time by using the unsubscribe link provided on our emails, or by contacting us.

(3) We use cookies for innocent purposes such as keeping track of your basket content.

What are cookies?

Cookies are small data files which are placed on your computer or other mobile or handheld device as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. This website does not use cookies for any purpose other than making your use of the website run more smoothly.

Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy and Cookie Policy in its entirety.

Any matter that may arise out of your use of this Website (including any distance contract entered into through playetgames.com) shall be governed by the laws of the State of Virginia.